Expedition Tours – After you book

Take a look at your Invoice that we emailed to you with your reservation confirmation email.

Your final payment is due 90 days prior to your departure. Refer to your invoice for the accurate due date. If you’ve paid your balance early or in full, you’re all set.

We’ll send you an e-mail reminder prior to the payment due date with all you need to know.

The tour price does not include travel insurance. Travel Protection Policies offered by most major travel insurance providers include benefits such as Trip Cancellation, Trip Interruption, Emergency Medical and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more. View information on our recommended provider and obtain a quote here.

ExperiencePlus! adheres to its Terms and Conditions and will make no exceptions to its Cancellation and Transfer Policies. For a percentage of the cost of your tour, your purchase of trip insurance gives you peace of mind and protects you from financial loss if you are unable to travel.

When to get travel insurance

In order to get the most out of the coverage available we recommend that you check whether your policy offers additional benefits if you purchase it within a certain time sensitive period. Go ahead and purchase insurance even if your departure is not yet guaranteed to run (Under normal circumstances, if we cancel the departure you will receive a full refund from the insurance company. Be sure to read the policy closely, and ask the insurance questions so you know what’s covered.)

Your Invoice that we emailed to you with your reservation confirmation provides you with the necessary payment date and balance information.

• Fill out your Customer Information Form (CIF). This form includes our Liability Waiver and Traveler Code. We need one form per traveller and per departure.
• Read and agree to our Insurance Notification Waiver
• Read and agree to our Expedition Acknowledgement

Read through the Pre-trip Planning checklist on your itinerary we put together to help you plan.

We know it’s important that you feel prepared for your trip and amongst packing, researching your destination and getting excited, getting or staying in shape is part of the plan. To help you reach your goal, ExperiencePlus! has teamed up with experienced trainers who can help you reach your level. Read all about the training programs.

Refer to the tour packet/itinerary of your booked trip with step-by-step arrival and departure instructions, the meeting time, your tour hotels, daily descriptions, a pre-travel planning checklist, and much more. We included the link in the reservation confirmation email. Hang on to the link to refer back to it. Ask us if you can’t find it anymore!

Please note: If your tour departure is out further than 6 months, please check with us before making firm travel arrangements.

Need help or have questions? We’re glad to help!

Once your tour is guaranteed to run, we are happy to assist you in coordinating your transportation to and from the tour, as well as with reserving extra nights at your tour starting and ending hotels. If you’d like help, please e-mail travel@experienceplus.com at least 30 days prior to your departure so we can make sure we have enough time to make your arrangements. Read more about our Traveler Services.

Not sure if your departure is confirmed? Check your reservation confirmation email or contact us.

Please note: If your tour departure is out further than 6 months, please check with us before making firm travel arrangements.

• Check out our extensive Travel Planning pages! You will find country-specific travel information, hotel recommendations as well as reading and movie lists and much more to help you plan.
• Take a look at our blog for inspiration and stories from around the world to get you excited.

Please note: If your tour departure is out further than 6 months, please check with us before making firm travel arrangements.

Take a look at our Packing Lists!

About two weeks prior to your tour departure, we will email you your final departure information, along with access to digital daysheets, a list of your fellow participants, tour leader contacts and tracks (not necessary for navigation).

On ExperiencePlus! Classic, Spotlight, Bike & Boat, and Expedition tours you’ll always be able to count on our trusty chalk arrows to navigate and discover local secrets, and on those tour styles you do not need to rely on the GPS tracks to navigate.

Our tech-loving riders will have the opportunity to download GPS tracks of the tour route to their personal GPS devices using RideWithGPS.com