Jobs with ExperiencePlus! Bicycle Tours

Join a dynamic team of travel and bicycle enthusiasts. We seek employees who are fun, energetic, customer friendly and hard working.

ExperiencePlus! Bicycle Tours and Cycle Europe (www.cycleeurope.com) provide unique, cycling and cultural experiences to travelers across the globe. Founded in 1972 by Rick and Paola Malpezzi Price and now owned by their daughters, Monica and Maria Elena, ExperiencePlus! Bicycle Tours we strive to provide state-of-the-art experiences for travelers throughout the world with the vision to create meaningful connections through bicycle travel.  Headquartered in Fort Collins, CO and with a sister company based in Forlì, Italy, ExperiencePlus! offers supreme guided bicycle tours for riders around the world. 

Sales and Travel Specialist - open until November 25, 2019

The Sales and Travel Associate at ExperiencePlus! is responsible for managing sales and customer inquiries for all bike tours. They plan, create and execute sales and lead campaigns with the support of the Marketing and Custom Tour /Tour Development team. Organize tour information and pre sale customer communication. Help coordinate and manage sales initiatives with distribution partners. Participates in the strategic planning and loves to think about how to increase sales and reach the right demographic to spread the word about our bike tours.

Responsibilities

  • Handle telephone and email inquiries and sales for EP tours and helps get people excited about what the right tour might be for them.
  • Manage information requests in our database and all lead management for tours.
  • Closely works with Marketing and Custom Tour Manager/Tour Development to plan and execute sales campaigns for specific tours and destinations.
  • Works with marketing on print advertising, including placement, cost and design
  • Assists with the assembly, distribution and analysis of tour evaluations as well as replying to customers after their tour.
  • Works with customer service and reservations to make sure all details about each sale are clear.
  • Coordinates with partners who sell tours and makes sure they have updated information.
  • Updates website itineraries as necessary.
  • Support Custom Tour Manager as needed

Qualifications

  • Excited to talk to people about their next vacation. 
  • 3 - 4 years experience working in the adventure tourism space preferable.  
  • Great phone presence. 
  • Able to communicate easily through email and to understand the needs of the customer to make sure they are paired up with the right trip.
  • Interested, experienced and excited about bicycle travel.  
  • Experienced with sales, sales planning and executing with key goals and strategies in mind.  
  • Understands the power of travel and how it can transform people and wants to share that with others. 
  • A demonstrated ability to manage details, think outside the box, and work in a cross-cultural environment 
  • Self-starter with proven decision making and problem solving ability. 
  • Detail oriented and quick at learning new systems and technology. 

This description is to be used as a guide for accomplishing organizational objectives. The description incorporates the most typical duties performed and covers only the primary functions and responsibilities of the position. It is recognized that other related duties not specifically mentioned may also be performed. The inclusion of those duties would not alter the overall evaluation of this position

Please email a cover letter and resume to mariaelena@experienceplus.com by November 25, 2019.  

Bicycle Tour Leaders - accepting applications for next summer season.

We are always looking for outstanding people interested in bicycling tour leaders who are:

  • fluent in English, Italian, Spanish, German and /or French, Portuguese
  • bicultural
  • energetic, enthusiastic and especially customer service oriented
  • naturalists and historians with bicycling experience
  • bike lovers who are physically fit
  • have knowledge of or are willing to learn basic bike mechanics
  • we require a valid drivers license and the ability to drive a stick-shift van.

Full job description. Please send curriculum vitae to our tour leader e-mail address resume-tourleader@experienceplus.com

Bike Mechanic - accepting applications for next March - Nov season

This is a seasonal job (March or April-Sept or Oct) with renewal possibility for EU residents. Generally we finalize our selection by December or January the year before.

The bicycle mechanic’s primary responsibilities include tuning and maintaining bikes. In addition, we will need assistance in delivering rental bikes and assistance preparing and leading tours. The bicycle mechanic’s job is very important as we depend on well prepared bicycles to make the customer’s experience. This position requires that you already have EU residency status.

 Full Job Description

 

 

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