Please complete one Customer Information Form (CIF) for each person traveling as soon as you can but no later than 30 days prior to your tour start date.

  • Click the button above to access the form when you’re ready. Note that you won’t be able to come back to it.
  • If you are a first-time traveler, the form will ask you for the standard information listed below.
  • If you’ve traveled with us before, we’ll have your standard information on file and you can skip over this section while filling out the CIF.

Agreement to the Legal Release

This is mandatory per traveler, per departure. If you are taking several tours with us in a season, list all your trips and start dates you want the form to count for. 

The legalese. This is mandatory and the minimum requirement to complete the form. We need this from all travelers for each trip.

Standard Information

  • Passport Information
    Conveniently check in at tour hotels without having to present your passport each time.
  • Height and *Stand Over Height
    *Stand barefoot on a hard surface with feet 6” apart and measure from the base of your crotch to the floor. This allows us to select the bike size that will fit you the best.
  • Bike Choice 
    View your bike choices here.
  • Pedal Preference
  • Participant Roster Preference
  • Rooming Preference and Bed Choice
  • Dietary Needs 
  • Medical Needs

The form will also ask you for travel details as listed below. If you don’t have them yet, please email them to us when you have them.

Travel Information

  • Flight Arrival and Departure details and the Hotel you will be staying at prior to the tour start.
    That way  Tour Leaders will know your travel plans if something happens that delays your arrival on Day 1.
    PLEASE NOTE:  If you haven’t made travel arrangements yet, skip this section and inform us about your plans attaching directly to the tour later. *Remember we can also help you with a number of arrangements.
  • Emergency Contact Information
    Someone who is not traveling with you.
  • Gift Choice
    View complimentary gift options. Please make your choice at least  30 days prior to your departure date. If we do not receive your choice by the deadline, we’ll assume that you have decided against a gift.

If you have any questions about the form or the information we require, contact us at

*Explorer tours excluded.

Nadine Dirksen - A German native, Nadine is a happy Colorado transplant who moved from lush Bavaria when she married. She left the land of pretzels in 2012 and has been enjoying a fun life full of cycling, mountain biking, CrossFit, hiking, running and any other outdoor activity that involves her little black Dachshund-mix. When not having fun outside or at work, she tries her hand at different craft projects with varying success. She helps our travelers by answering all their questions before their tours and she can't wait to help you bring your dream trip to reality!

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